Support

Panta Rhei is built by a small team. Real problems get read by the person who can fix them.

Need help?

The fastest route is the feedback form inside the app: Profile → Submit Feedback. It reaches us with the technical details already attached, which usually saves a round of questions.

If you cannot open the app, email office@oxynapse.com.

We aim to reply within three business days.

Contact

Panta Rhei is published by:

Oxynapse d.o.o. Jovana Dučića 74, 78000 Banjaluka, Bosnia and Herzegovina Company ID: 4404633990008

Email: office@oxynapse.com

Write to the same address about anything to do with the app — help, a bug, content, privacy, or a question for the team that builds it.

Report a bug

Useful bug reports usually include:

• what you were doing when it happened;
• what you expected, and what happened instead;
• whether it happens every time or just once;
• your device and OS version (the in-app form fills these in for you);
• a screenshot, if the problem is visible.

“I did not understand this button” is a good bug report. So is “this felt wrong but I cannot explain why.” Small moments of confusion are exactly what we want to hear about.

Send feedback

Ideas, missing topics, sources you think we should be reading, or anything that felt off, all welcome through the same form. You are not bothering us.

Content and corrections

If an article is inaccurate, misattributed, or missing important context, report it through the app with the type set to Content, and include the article. Every article lists the outlets it was compiled from, so tell us which part came out wrong and we can trace it.

If you are a news outlet, see the publishers page for corrections and attribution questions.

Privacy questions

Anything about your data, including deletion requests: office@oxynapse.com. See also the privacy policy and the data deletion page.

Known limitations

Being straight about where the app is today:

• Local news covers Bosnia and Herzegovina only. More countries are planned.
• Articles are written by AI from other outlets’ reporting and can contain errors. Always check the linked sources for anything that matters.
• Coverage is not complete. A story only appears once several unrelated sources have reported it, so single-source events will be missing by design.
• There is no account, so preferences and saved articles do not move between devices.