Data deletion
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Panta Rhei has no accounts, so there is no account to delete. What exists is data on your device, and a small amount held against an anonymous identifier on our side. Both can be removed.
What you can clear yourself, right now
Most of your data never leaves your phone. Deleting the app removes all of it:
- saved articles and reading history;
- topic preferences, followed cities and language;
- AI chat threads;
- cached articles and images;
- notification settings.
On Android you can also clear it without uninstalling: Settings → Apps → Panta Rhei → Storage → Clear data.
On iOS, note that the anonymous identifier lives in the system Keychain and deliberately survives app deletion, so reinstalling gives you the same identifier. Only a device reset clears it.
What we hold, and how to have it deleted
Two things are held on our side, both keyed to your anonymous identifier rather than to you:
- Analytics events in PostHog: which screens were opened, which articles were read, whether search was used.
- Feedback messages, if you have ever submitted one, along with the device model and OS version sent with it.
Separately, if you joined the waitlist on this website, we hold the email address you gave us. That is not connected to the app or to your anonymous identifier, so removing it is simply a matter of asking, from the address itself.
To have these deleted, email office@oxynapse.com with the subject “Data deletion” and include your anonymous identifier.
Finding your anonymous identifier
Open the app and go to Profile, then Support. The identifier is included with anything you send from there, so the simplest route is to submit a feedback message with the type set to Other and the text “data deletion request”. That reaches us with the identifier already attached, so you do not have to copy anything by hand.
Without the identifier we cannot tell which records are yours, and we will not guess.
What happens next
We will confirm receipt, delete the matching records from analytics and from our support inbox, and confirm when it is done. We aim to complete requests within 30 days.
Some things cannot be deleted on request: server logs kept briefly for security and abuse prevention, and anything we are required to retain by law. These are not used to profile you.
Your other rights
If you are in the European Economic Area or the United Kingdom you also have the right to access, correct, restrict and object to processing, and to complain to your national data protection authority. Use the same address. The full picture is in the privacy policy.